Shipping Policy

 

 

Thank you for choosing HouseLy for your shopping needs. We strive to ensure that your order is delivered to you promptly and efficiently. Please take a moment to review our shipping policy to understand how we handle orders and deliveries.

 

We value your trust and loyalty 

  • All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling & processing your order.
  • The typical delivery time frame is anywhere from 10-12 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Please reach out to support@houselystore.com for additional assistance in this matter.
  • We utilize trusted shipping carriers to deliver your orders safely and efficiently.
  • We are pleased to offer worldwide shipping, as our suppliers have global distribution networks.
  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, allowing you to track your package's journey.
  • Once your order has been shipped, you can track its progress using the tracking number provided in your shipping confirmation email.
  • If you encounter any issues with tracking your order, please feel free to reach out to our customer support team at support@houselystore.com for assistance.
  • While we strive to deliver your orders within the specified timeframe, please note that unforeseen circumstances such as weather delays or carrier issues may cause delays in delivery.
  • If your order is experiencing a significant delay, please contact our customer support team, and we will do our best to assist you in resolving the issue.

If you have any questions or concerns regarding our shipping policy, your order status, or any other inquiries, please don't hesitate to contact us support@houselystore.com. Our dedicated customer support team is here to assist you.